Terms & Conditions
Returns accepted for this item.
Additional returns policy details:
Returns and Refund As each Taylored to You item is customised for the specific customer, only faulty goods can be returned. Goods must be returned within 14 days of receipt for an exchange or refund. Faulty goods must be in a new, unused condition. If we have sent you the wrong order, you must return the order immediately and we'll send the correct order to you after we receive the previous incorrect order. You have 14 days from receipt of the incorrect order to return it to us. The incorrect item(s) must be in a new, unused condition.
Please return to the address: Taylored to You: Unit 4 Beechtree park, Waterloo Industrial Estate, Bidford on Avon, Warwickshire B50 4JF
Under no circumstance can an order be returned for the following reasons:
- You don't want or like the colour
- You don't want or like the design
- You have entered the wrong details / information / content during the customisation process on the website/ during communications with Taylored to You
- You have changed your mind about the purchase of our items